Shipping policy
Shipping Policy
Last Updated: August 18, 2026
ASTK offers shipping within the United States through USPS, as well as local delivery within the Rio Grande Valley.
USPS Shipping
ASTK ships orders using USPS.
Shipping costs are calculated at checkout based on the weight of the items in your order and the delivery speed you select.
Available USPS shipping options and estimated delivery times will be displayed at checkout when available.
Once an order is placed, ASTK typically prepares and ships orders the same day or the following business day.
Shipping times begin once the order has been handed over to USPS. Delivery times are estimates provided by the shipping carrier and are not guaranteed by ASTK.
ASTK is not responsible for delays caused by USPS, weather, holidays, natural disasters, or other circumstances outside of ASTK’s control.
Local Delivery
ASTK also offers a local delivery option for eligible customers within the Rio Grande Valley.
Local delivery availability and pricing are based on the customer’s location and the applicable delivery zone:
- Upper Rio Grande Valley
- Middle Rio Grande Valley
- Lower Rio Grande Valley
Local delivery is coordinated directly between ASTK and the customer after the order is placed.
After an order is received, ASTK will contact the customer to coordinate an available date and time for delivery.
Delivery timing depends on the customer’s location, ASTK’s availability, and the mutually agreed-upon delivery time.
Local delivery is not an immediate or guaranteed same-day service unless specifically arranged and confirmed by ASTK.
Order Processing
Most orders are processed and prepared for shipment the same day or the following business day.
Orders may take longer to process during product launches, limited drops, holidays, high-volume periods, or other circumstances that temporarily increase order volume.
If there is an unexpected delay with your order, ASTK will communicate with you when appropriate.
Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address when placing an order.
ASTK is not responsible for delays, additional shipping costs, or delivery issues resulting from an incorrect or incomplete address provided by the customer.
Lost, Stolen, or Delivered Packages
Once a package has been shipped and accepted by USPS, delivery is handled by the carrier.
If USPS shows a package as delivered but you cannot locate it, please first check with household members, neighbors, and your delivery location, and contact USPS regarding the delivery.
ASTK is not responsible for packages that are lost or stolen after being confirmed as delivered by the carrier.
Contact
For questions regarding shipping or local delivery, please contact ASTK at:
ASTK reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.